Terms & Conditions

  1. Scope of Application: These Terms and Conditions (hereinafter referred to as the "Terms") apply to all activities such as product purchases and service usage conducted by users (hereinafter referred to as "Users") through Model Center official website, mobile application, and offline stores (collectively referred to as the "Platform"). By completing the first order payment or using the Platform's services, Users are deemed to have fully read, understood, and agreed to accept all contents of these Terms.
  1. Product Information and Orders: Product information displayed on the Platform (including but not limited to price, material, size, images, etc.) shall be subject to the real-time display on the page. Model Center reserves the right to adjust product information within a reasonable scope. If product information is incorrect due to system failures, delayed information updates, or other reasons, BAUBLEBAR may promptly notify the User after the User places an order and negotiate to cancel the order or adjust relevant contents. After the User submits an order, Model Center will review the order within 1-3 business days. The order will take effect officially after the review is passed and the payment is confirmed; if the review fails, the full amount paid by the User will be refunded.
  1. Payment and Delivery: Users shall complete payment using the payment methods supported by the Platform (such as credit cards, debit cards, third-party payment platforms, etc.). Any handling fees incurred during the payment process shall be borne by the User (unless otherwise agreed). Model Center will arrange delivery through cooperating logistics service providers based on the delivery address provided by the User. The delivery scope shall be subject to the public notice on the Platform, and the delivery fee and time limit shall be implemented in accordance with the display on the order page. If the product cannot be delivered or is delayed due to incorrect delivery address provided by the User, failed delivery due to no one receiving the goods, or other reasons, the relevant responsibilities and additional costs shall be borne by the User.
  1. Return and Exchange Policy: Within 7 natural days after receiving the product, Users may apply for return or exchange if the product remains in a brand-new, unused state (with intact tags and packaging, no scratches or damages) and is not a customized product or a special clearance product. Users shall submit an application through the Platform's customer service channel. After Model Center approves the application, the User shall return the product to the designated address within the specified time. The return shipping fee shall be borne by the User (except for cases where the product has quality issues). After Model Center receives the returned product and verifies its qualification, it will process the refund or exchange within 5-7 business days, and the refund will be returned to the User's payment account via the original payment method.
  1. Intellectual Property Rights: All contents on the Model Center Platform (including but not limited to trademarks, logos, text, images, videos, etc.) are owned by BAUBLEBAR or relevant right holders. Without authorization, Users shall not use, reproduce, distribute, or modify the above contents without permission; otherwise, they shall bear corresponding legal liabilities.
  1. Disclaimer: Model Center shall not be liable for service interruptions, order delays, information loss, or other issues caused by force majeure (such as natural disasters, wars, policy adjustments, etc.), third-party service failures (such as problems with payment platforms or logistics service providers), or User's own operational errors, provided that BAUBLEBAR has fulfilled its reasonable duty of care. However, Model Center will make every effort to assist Users in resolving such issues.
  1. Modification of Terms and Dispute Resolution: Model Center reserves the right to modify these Terms in accordance with business adjustments or changes in laws and regulations. The modified Terms will be publicly notified on the Platform and will take effect 7 natural days after the public notice. Any disputes arising between Users and BAUBLEBAR in connection with these Terms shall first be resolved through friendly negotiation; if negotiation fails, either party may file a lawsuit with the people's court having jurisdiction over the place where BAUBLEBAR is located.